Consumer Code

As a company, CCG Homes are proud of the standard of customer service we offer in our delivery of high-quality homes across central Scotland.

We have adopted the industry-led Consumer Code for Home Builders which is in line with our existing working practices.

Purpose of the Code

The purpose of the code is to ensure that all new homebuyers:

  • Are treated fairly at all times
  • Are given reliable information about their purchase
  • Know what service levels to expect
  • Know how to access the dispute resolution scheme

Click below to download the Consumer Code for Home Builders.