Consumer Guide

As a company, CCG Homes are proud of the standard of customer service we offer in our delivery of high-quality homes across central Scotland.

We have adopted the industry-led Consumer Code for Home Builders which is in line with our existing working practices.

PURPOSE OF THE CODE:

The purpose of the code is to ensure that all new homebuyers:

  • Are treated fairly at all times
  • Are given reliable information about their purchase
  • Know what service levels to expect
  • Know how to access the dispute resolution scheme

Click below to download the Consumer Code for Home Builders.

DOWNLOAD